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You and your team are doing a wonderful job ! We are very fortunate to have Sun Knowledge and your expertise in the authorization process. Thanks again for all you do !
Thank you so much! this is very helpful.
We are putting together a binder with our protocols and procedures in place with steps on the billing process. ( what happens when and the order ) we would like it all layed out from start to finish.
So when and if a transition takes place we have some sort of a training manual that is easy to follow.
The flow of a a patient visit--- first appointment to payment from insurance.
So thank you for your help with this . We appreciate you and yor team. You have done a wonderful job for us at IOPS.
We would highly recommend your company and especially your team. P******, I really like your professionalism and promptness with any questions and /or concerns we have had.
I spoke with a patient yesterday who reported that Sun Knowledge called her regarding her balance and the person she spoke to was polite and friendly. We’ve also had some patients contact us to schedule appointments for additional services.
Thank you so much for treating our patients with kindness and directing them to contact us when they need something new.
Thank you very much for your support on our call yesterday with Dr. *******. It went very well and he followed up with a text message to me stating that fact. Your professionalism and comfort with the process was well received and I really appreciated your support. Thank you very much and have a great day!
S****** has surpassed his monthly goal and S**** is right behind him!! And, we still have 12 days left in the month! Please extend my deepest gratitude and let them both know how impressed we all are! They are proving this is a job extremely well done and we couldn't thank them enough for their hard work!! Bravo!
Dear Sun Knowledge team,
I wanted to take this opportunity to celebrate the one year anniversary of our working together and to thank each and every one of you for the hard work and dedication that you have committed to this project. My team always has great things to say about the working relationship with Sun Knowledge and I am very appreciative of the thoroughness and attention to detail that has been given to the project. You continue to provide excellent service and we thank each and every one of you for being an extended part of our corporate family.
We are sending a small gift in hopes that you have the opportunity to enjoy a meal together in celebration of the learning and success that has been experienced over the last year. If it was possible, I would be there right now to share that meal with you and to make a toast to our future together. We look forward to continuing to work together and to share more knowledge with you as we continuously improve our processes to optimize our outcomes as a team.
Thank you again for your commitment to the success of this project and to continuously making the extra effort to help us to be successful. Your efforts are fully recognized and we wish you all the best of health and happiness.
I wanted to compliment your team for all their hard work. This makes our job at A***** Center run smoother. I am so content with how open your employees are to any changes to help us. In the short amount of time that we have worked together we are very pleased. Thank you
I just wanted to reach out and let everyone know that we really appreciate everything you have done for us. The accounts are always worked diligently and timely. We thank you for all that you do for us.
I hope this e-mail finds you all well on our one year anniversary of working together. I wanted to take a moment and thank each one of you for your hard work over the past year. It has been a pleasure getting to know you and working with you on a daily basis. We have improved processes, learned new best practices, and with the summer AR project we have made huge strides in getting our company to its best version. You are invaluable members of our team. Your dedication and hard work do not go unnoticed and I hope you enjoy your meal together today to celebrate. We have enjoyed working together and look forward to our continued relationship.
Just wanted to let you know P**** did a great job working on a patient. He stayed on them & was instrumental in the phone appeal were we finally got them to approve it for payment. We will be getting paid $6,*** today. Great job P**** & thanks for all your help