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This is AMAZING! What a WONDERFUL job done by your team!
I’d like to take the opportunity to send my most sincere heartfelt thanks to sunknowledge team for your ongoing partnership in serving our customers. I sincerely appreciate all that you do each and every day and your dedication to providing the best experience possible does not go unnoticed.
Keep up the AMAZING work!
I wanted to make sure that everyone is aware of the amazing cash impact that your team made today.
We had 3 outstanding vent invoices for a patient that your team have been working to get paid due to what they felt were erroneous denials. Your team were able to get the medical records, CMN, and vent performance report and appeal the denials with Aetna (commercial). Aetna agreed with the appeal made and paid our company for all 3 invoices totaling $10,574.88 in payment.
This is an impressive win and I am so very proud of the Sunknowledge team and their ability to start digging in to denials and finding root causes to resolve bad denials.
I have received very positive feedback on the recent ramps and overall performance of Sun Knowledge.We have grown a good amount in the past year. Looking forward to continued growth, performance and success working with you and the team.
Thank you for your patience. I would like to express my appreciation for how hard Sun Knowledge works on our projects. Everyone is always very on top of communication, very detailed in their work and a pleasure to work with. Please pass along my thanks!
I would like you all to let the Sunknowledge teams know that they are doing a GREAT job and we do appreciate all the hard work. You all’s work does not go unnoticed and we are very appreciative of all the help. I know that the duplicate accounts have become frustrating but I ensure you all that I will be working to make sure that I get this resolved.
I just wanted to give you all and BIG THANK YOU AND KEEP UP THE GREAT WORK!!
We are all very pleased with the work Sunknowledge does and continues to do.
The staff that we work with on a everyday basis is informative and educated on there position at Sunknowledge, Our work together continues to grow and our relationship has grown over the years we have been together.
This is a very hard business to be in these days and I thank you and everyone at Sunknowledge for helping us to become more efficient and diligent with our work.
I do received daily communication from your staff, which I greatly appreciate.
Here's to many more years together. Hope you all have a great day
Thank you all for your service
We have been Sun Knowledge clients since August 2018 and have been very happy with their services. As we have had openings in our billing, coding and collections departments, we have had additional opportunities to outsource those positions to Sun Knowledge and they have been very flexible and accommodating with learning our workflows and our EMR. They have successfully filled slots that were historically hard to keep stable in our office. For that we are very grateful.
We have been using Sun knowledge billing services for about 3 months and so far I can say that having an extra biller has been very helpful for following up on our old aged accounts. It makes it a lot easier to resolve the denials after looking at the follow up detailed notes that they put into the system. Having weekly meetings and spreadsheets for the accounts worked on have been a good way to follow up and see if actual monies are being collected and also provides ways to monitor what types of consistent denials we are getting so that we can come up with ways to improve our process. I’m happy that they were experienced with our billing software and we didn’t have to hire someone and train them. Hopefully we can utilize more of their services once this project is caught up and completed.
I would like to take the time to thank you all for your wonderful contributions during our recent projects and changes. Without the help, hard work , diligence ,we would not be able to meet our goals. With everyone’s efforts I would like to express my deepest gratitude. You are all a great team to work with. You are all doing a great job contributing talents, and skills. I am looking forward to seeing what we can achieve in the future.
Again, outstanding job!
You guys are amazing and wish you could train everyone who works these calls to be as efficient and work as hard as you to save the patient
Your hard work does not go unnoticed
I wanted to reach out and let you know how much I appreciate our partnership with Sun Knowledge. Our experiences thus far have all been very positive and I am very much looking forward to moving forward with the additional opportunities for further partnership that we are currently working on, as well as other opportunities that lie ahead in the future.
Sun Knowledge has been an excellent partner with V**** Healthcare and always such a pleasure to work with.
Thank you for your continued excellence in partnership.
Everything looking good, dashboard is on track too! Thank you Sunknowledge and team.
I would like congratulate Sunknowledge!
The originator sent a lot of insurances to them at one time. They searched through all of them and was able to find out that only one that were the correct and active insurance.
Great…you guys are doing a wonder full job.
My boss just called to tell me how happy she is to see V***** and A***** dashboards in such great shape! Down from hundreds of tasks to just a few. Thank you guys for the great work!
Awesome. Sunknowledge team continue to do a great job.
Excellent job on determining the practitioner for E****** P*******, .Also I’m glad things are making more sense and understanding that if there is no cost to us on items we leave them off.
You guys are so quick with getting this completed! Thank you so much!
Partnering with SUNKNOWLEDGE to complete prior authorizations has been a “game changer” for our organization. It is clear that you are truly committed to serving us with trust and excellence.