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I wanted to take a moment and say thank you. Earlier this week we received payment for a claim that had already been written off. I’m not sure who all worked on this claim that was eventually paid, but your work is appreciated. I hope you all enjoy a wonderful weekend.
I have gone through the collectors claims that they worked yesterday and firstly want to say great job! Everyone was at 40 claims or more for the day and that’s outstanding! Every day we get better and better so let’s keep up the great work! Overall everyone had great accuracy once again and that has a lot to do with you keeping them accountable for what they are doing!
Keep this up and we’ll definitely exceed our goal!
Hope all is well. I just want to say thank you for all the hard work and professionalism your team is delivering. We feel that with your help, we can really turn our business around. Pr****m is always available to answer questions and concerns. We appreciate that so much. I tell him all the time how I wish we found you 10 years ago. I just wanted to take a minute to tell you how much we appreciate all you do. We have a lot of challenges still to face. So many things to learn and overcome. We can get there I believe as a team.
Just wanted to let you know that you and your team did a great job on many levels today. Keep up the good work superman.
You and your team are doing a wonderful job ! We are very fortunate to have Sun Knowledge and your expertise in the authorization process. Thanks again for all you do !
Thank you so much! this is very helpful.
We are putting together a binder with our protocols and procedures in place with steps on the billing process. ( what happens when and the order ) we would like it all layed out from start to finish.
So when and if a transition takes place we have some sort of a training manual that is easy to follow.
The flow of a a patient visit--- first appointment to payment from insurance.
So thank you for your help with this . We appreciate you and yor team. You have done a wonderful job for us at IOPS.
We would highly recommend your company and especially your team. P******, I really like your professionalism and promptness with any questions and /or concerns we have had.
I spoke with a patient yesterday who reported that Sun Knowledge called her regarding her balance and the person she spoke to was polite and friendly. We’ve also had some patients contact us to schedule appointments for additional services.
Thank you so much for treating our patients with kindness and directing them to contact us when they need something new.
Thank you very much for your support on our call yesterday with Dr. *******. It went very well and he followed up with a text message to me stating that fact. Your professionalism and comfort with the process was well received and I really appreciated your support. Thank you very much and have a great day!
S****** has surpassed his monthly goal and S**** is right behind him!! And, we still have 12 days left in the month! Please extend my deepest gratitude and let them both know how impressed we all are! They are proving this is a job extremely well done and we couldn't thank them enough for their hard work!! Bravo!
Dear Sun Knowledge team,
I wanted to take this opportunity to celebrate the one year anniversary of our working together and to thank each and every one of you for the hard work and dedication that you have committed to this project. My team always has great things to say about the working relationship with Sun Knowledge and I am very appreciative of the thoroughness and attention to detail that has been given to the project. You continue to provide excellent service and we thank each and every one of you for being an extended part of our corporate family.
We are sending a small gift in hopes that you have the opportunity to enjoy a meal together in celebration of the learning and success that has been experienced over the last year. If it was possible, I would be there right now to share that meal with you and to make a toast to our future together. We look forward to continuing to work together and to share more knowledge with you as we continuously improve our processes to optimize our outcomes as a team.
Thank you again for your commitment to the success of this project and to continuously making the extra effort to help us to be successful. Your efforts are fully recognized and we wish you all the best of health and happiness.