4 Questions to Ask before Hiring a Remote Medical Coder
As the healthcare business is becoming complex with newer technology breakthroughs & alterations in legislation processes, medical billing & claims submission is becoming demanding with time.
It is important to note in this respect that outsourcing of billing, coding or managing accounts receivable have become a common practice for the providers in the present era. While outsourcing offers several benefits, cost cutting & quality delivery are two of the most sought after criteria for the business entities.
♦Revenue cycle management has evolved as a standard practice for the providers with effective outsourcing. The right partner provides excellent engagement model without hidden charges that help the practice to receive the best practices that will help them stay competitive with focus on upgraded care management solutions.
♦ The mindset of the patients are also evolving & it is important for a practice to have the necessary infrastructure and care solutions that help them attend outpatient as well as inpatient needs with clarity.
♦ A remote medical coder today provides the right perspectives in coding with the advent of ICD-10 standards that is advanced in terminology with minute specifications.
It is applicable to all segments like diagnosis codes e.g. ICD-10 Clinical Modification as well as ICD-10 PCS that accounts for procedures taken care by the hospitals. Today, while you engage a dedicated resource in coding through an outsourcing vendor, the common questions should be:
♦ Certification details: Today, the RCM companies in outsourcing constantly look for a remote medical coder who has necessary certifications that will allow them to serve a holistic purpose. You must have a clear idea about the coder’s credibility through certificates namely CPC & CCS.
♦ Understanding of insurer processes: Coding is an integral part of the billing process with the insurers. As ICD-10 has made huge transitions, a perfect coder should have proper knowledge about Payor’s requirements right from service, supplies & CPT codes in a distinct manner. Hence, your clarity on it will be critical.
♦Complying with HIPAA guidelines: Protection of patient information in accordance with HIPAA standards with a transparent idea about the right methodology & policy adherence is a must question for a provider to a coder.
♦ Well-informed & updated: Every year there are new advances in medical science with the emergence of new coding practices. A medical coder should have the desire & skill-set to stay ahead of time so that his coding prowess matches the present day & future demands with distinction.