Home Health Care Services

Home health care services document the specific services health care professionals provide during a patient’s visit. Medical coders and billers identify and translate health care providers’ documentation, apply the correct industry codes, and formulate and submit a claim. Agencies can hire in-house coders and billers, or outsource these services to a billing and coding company. The latter, however, offers several distinct advantages.

First and foremost, you will start noticing a significant improvement in your cash flow. With fewer errors, you will start enjoying lesser denials and rejections – and hence, quicker reimbursements.

Secondly, you can save yourself the trouble of having to make tedious follow-ups for account receivables and training your personnel to keep them updated about the latest requirements of insurance companies and government mandates.

The simple truth is, if a home healthcare agency lacks trained, experienced and knowledgeable coders, inevitable errors can cost your agency thousands of dollars. Trying to juggle responsibilities of patient care and running a successful home health agency can cause a coder to develop routine habits and rely on memorized codes rather than assigning more precise codes. In-house coders might take shortcuts when asked to meet demanding productivity goals, resulting in inaccurate codes.

Home healthcare services outsourcing, on the other hand, gives your agency both speed and accuracy to decrease turnaround time and increase reimbursement. GoTelecare provides you the services where medical coding and billing services are designed to address a wide range of issues and challenges faced by hospitals and physicians while realizing payments. By leveraging efficient processes and billing workflow, we help improve productivity and quality, which in turn reduces operational cost and boosts revenue generation.

Our billing process experts can provide customized solutions to help you achieve your business objectives. These solutions not only dramatically improve efficiency in a manner which is surprisingly cost-effective, but also allow you to focus on the more important aspects of your business.


Order Entry – Patient information (demographics & insurance), Ordering physician, Prescription & Diagnosis

Eligibility / Insurance Verification

Follow-up on medical documentation collection

Obtaining authorization

Follow-up on authorization approval

Intimation of ready for delivery tickets

Confirmation (audit) of order on receipt of proof of delivery

Submission of claims (EDI / Paper)

Rejection management

Payment posting

AR follow-up

Denial Management


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