Privacy Policy

Go Telecare, Inc. (“GoTelecare”, “we” or “us”) respects your privacy. This statement of privacy (“Privacy Policy”) governs your use of any service we may provide, and your access to and use of any website we may own or operate (“Site”). By visiting the Site or using any of the services offered on the Site, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. This Privacy Policy covers the following areas:

  • What personally identifiable information is collected by GoTelecare through the Site
  • How GoTelecare uses this information
  • With whom GoTelecare may share this information
  • What types of security procedures are in place to protect the loss, misuse or alteration of information under our control
  • How you can correct any inaccuracies in the information.
  1. Information Collection and Use

    GoTelecare collects information through the Site that includes, but is not limited to, anonymous, aggregate information (such as domain name or IP address) from all visitors to the Site. This type of information is never linked to any personally identifiable information and is only used in the aggregate to generate statistical reports about use of the Site.

    We require the submission of certain personally identifiable information when you use the services available on the Site. For example, your use of your username and password allows us to identify you as a user of the Site. For purchase of certain GoTelecare services, we may require additional information about you and/or a relative, including, but not limited to, name, age, gender, physical address, email address, telephone number, name of parent or child, and payment information such as credit card number and billing address.

  2. Use of Your Personal Information

    The general information we collect is used to improve the content of our marketing materials and may be shared with sub-contractors who assist in providing support for our internal operations or used by us to contact consumers for marketing purposes. From time to time we will share with other reputable organizations information to help them contact consumers for marketing purposes on our behalf.The additional personal information we require in order to sell services will be shared only with those people who need the information to perform a specific job in connection with the services.

  3. Use of Aggregate Information

    We store information that we collect through log files to create a profile of our users. Log files record Internet protocol (IP) addresses, browser types, Internet service provider (ISP), referring/exit pages, site and page sequences, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track a user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. A profile is stored information detailing how individual users use the Site. It is used solely for internal purposes, to help us improve the experience of our users. We do not share your profile with any third parties.

  4. Disclosure of Personal Information as Required by Law

    We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.

  5. Business Transfers

    In the event GoTelecare goes through a business transition or a transfer, such as a merger, acquisition by another company, or sale of a portion of its assets, or in the unlikely event that GoTelecare goes out of business or enters bankruptcy, our users’ personal information may be part of the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of GoTelecare or its assets may continue to use your personal information as set forth in this Privacy Policy.

  6. Links

    The Site contains links to other websites for informational purposes. GoTelecare is not responsible for the privacy practices or content of these other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Site.

  7. Security

    GoTelecare takes commercially reasonable precautions to protect your information. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information.We also make an effort to protect your information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Finally, the servers that store your personally identifiable information are housed in a secure environment.When registering for access to a secure area of the Site, we will ask you to select a username and password. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, remember to sign out of the registered site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence when accessing your computer.

    If you have any questions about the security of our Site, you can send a message to the webmaster at memberservices@GoTelecare.com.

  8. Correcting, Updating, Deleting and Deactivating Personal InformationIf your personally identifiable information changes, you may contact us to correct, update or delete and deactivate our record of your personally identifiable information. Our contact information for these purposes is as follows:
    ‘ Email:memberservices@gotelecare.com
  9. Notification of Changes

    If we decide to change our Privacy Policy, or if we make any material changes in our privacy practices that affect user information already stored in our database, we will prominently post a notice on the Site to alert you of the change. If the Privacy Policy changes materially so that your personally identifiable information will be used in a manner different from that stated at the time of collection, we will try to contact you by e-mail to give you a choice as to whether or not we may use your information in this different manner. However, you are responsible for ensuring we have a current working e-mail address for you. If the e-mail address you have given us is incorrect or no longer operable, we will have no further obligation to notify you apart from posting the notice on our Site.

  10. Contact Information

    For further information about the Site or the GoTelecare products or services, please contact us at:
    Email: memberservices@GoTelecare.com